Trip notes from my Angel Flight
15 June, 2010
Last week I had the opportunity to conduct an Angel Flight. Angel Flight serves people in need of medical treatment in remote areas, Australia wide, with a network of pilots and aircraft all around the country.
The flight went very well, despite being longer than expected with headwinds both ways (total flying was 6.9 hours). It was remarkably smooth I must say, and Eric was very pleased that we didn't fly when it was too bumpy the previous day. I had a smooth mostly night flight back.
Eric was an excellent traveller and it was a pleasure to take him back to Walgett.
Thank you to the Angel Flight team for working so professionally to make this a smooth experience. I look forward to conducting my second Angel Flight.
Remove the road blocks and interact with your community
11 June, 2010
At Solutions we're big believers in making it easy, well, as a general note, but especially when it comes to interacting with your website's community.Requesting various sorts of information from your community is common and easy with various types of forms - be it polls, enquiry forms, application or registration forms.
When setting up these sorts of forms it is important to remember what information is really going to be useful and which fields should actually be required.
Each form field added to a form brings that slight extra chance that a user will abandon the process. Each required field bringing more of a chance that a user will not be willing to provide this information and either abandon the process or give you false or inaccurate data just to get the form submitted.
Tear down the road blocks. Things such as non-standard input elements, any elements requiring anything more than typing and clicking, such as multiple select elements requiring CTRL+click to use.
Keep things simple and to the point when interacting with your community...
CAPTCHA code fields, fields requiring the user to enter in letters / numbers to ensure an additional layer of security, we believe should be used only after repeated attempts by the same user on a form. Let's not complicate things!In other words, keep things simple and to the point when interacting with your community. You'll always get the best results.
"Above the fold" and other guidelines that aren't actually rules
28 May, 2010
Over the years we've had a few chats amongst the Solutions team about a number of topics that invoke a fairly solid, non-fence sitting reaction.
People continuing to use outdated technology such as Internet Explorer 6, Windows 2000, ASP Classic are a number of the obvious ones when it comes to the more technical side of things.
But there are also outdated concepts within the world of web design that invoke some good conversation around the office.
As technology evolves, so do it's users
When dealing with web design day to day certain concepts tend to pop up every now and then that we in the office have long ago accepted as outdated. Concepts that assume that general web users of today are still the same as those from a decade ago, concepts that unfortunately stifle creativity and the potential for some even better, fresher web design.
Unfortunately not everyone is up to speed when it comes to awareness of the latest trends or even how older ideas have evolved to fit better with today's webciety. A lot of these ideas are grounded in good advice, but should be approached moreso as guidelines than hard and fast rules. Don't allow these so-called rules to distract from the task at hand: making a great website work for you, your organisation and your community.
Above the FoldOne of the outdated concepts we hear about often is the idea of "above the fold".
"Above the fold” is a graphic design term that refers to the location of important items on the upper half of the front page of a newspaper or any other type of printed thing that folds.
...which has often turned out to mean...
...the digital fold concept evolved into ‘squash as much content as you can above a certain number of pixels’.
The more 'guideline' approach to this idea is ensuring content within the top area of your pages encourages clicking and scrolling through to further content by way of visual cues and, quite simply, compelling content.
Once again coming back to the often heard idea of "content is king". It is!
A little bit of testing
On a related note, we've done some usability testing around the office. For us at Solcot, equipped with standard modern mice with scroll wheels, we found we were all more comfortable and more likely to scroll down as opposed to clicking an element to find out more. We are not everyone, of course, but would be representative of an increasing amount of net savvy web users.
Further reading
Below are a few articles and opinions on the topic of "above the fold". Take a look, they may change your concept of how a website should be constructed.
The third article below, by Paddy Donnelly, gives a great example of a good approach to front-page content, the much-admired 37signals website.
- http://cmdshiftdesign.com/blog/2009/09/24/staying-above-the-fold-in-web-design/
- http://www.viget.com/inspire/evolving-design-standards-the-fold/
- http://iampaddy.com/lifebelow600/
Happy designing! :)
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- Trip notes from my Angel Flight
15 June, 2010
Last week I had the opportunity to conduct an Angel Flight. Angel Flight serves people in need of medical treatment in remote areas, Australia wide, with a network of pilots and aircraft all around... [more]
- Remove the road blocks and interact with your community
11 June, 2010
At Solutions we're big believers in making it easy, well, as a general note, but especially when it comes to interacting with your website's community. Requesting various sorts of... [more]
- "Above the fold" and other guidelines that aren't actually rules
28 May, 2010
Over the years we've had a few chats amongst the Solutions team about a number of topics that invoke a fairly solid, non-fence sitting reaction. People continuing to use outdated technology... [more]

