Email Etiquette - some reminders we can all learn from
4 November, 2011
We are all guilty of some of these points at one moment or another, but remembering to step back and think about the impression we are making is often a good idea.
- Understand the difference between “To” and “CC.”
- Keep messages brief and to the point.
- Don’t discuss multiple subjects in a single message.
- Reply in a timely manner.
- Be mindful of your tone.
- Don’t use email to criticize others.
- Don’t reply in anger. It almost never serves your purpose or long-term interests.
- Don’t overuse “reply to all.”
- Don’t forward chain letters.
- Don’t “copy up” as a means of coercion.
- Don’t overuse the “high priority” flag.
- Don’t write in ALL CAPS.
- Don’t send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks.
- Remember that company email isn’t private.
- Remember that company email isn’t private.
- Use a signature with your contact information.
- Provide “if-then” options.
- Use your spell-checker.
- Re-read your email before you send it.
Read the original article for the full reasoning behind these tips by Michael Hyatt.
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